ava's blog

your data is not a frag grenade

Disclaimer: just a personal opinion, no legal advice, not a lawyer, still in training, just processing what I know/learned/think on my way to becoming an officially licensed data protection officer. Also I struggle with explaining legal concepts in English when I learn them exclusively in German 😩 I write to challenge myself and get better!

When I meet people and talk about data protection law with them, there are misconceptions especially around some aspects of the GDPR. I even get the impression that people that should know better, like CEOs and politicians, share some of them. One misconception is how supposedly dangerous and explosive the GDPR can be for smaller companies; think anything below Meta, Apple, Google and the like. There are of course different viewpoints and opinions about this even in the literature, but I want to write a bit generally about it.

I think the misconception comes from the fact that people hear about the hefty fines some violations incur for the big guys without knowing the context. In their mind, anyone that violates anything about data protection is indiscriminately hit with millions in fines. That would obviously bankrupt many of the smaller and medium-sized companies. In their mind, I could do something like this to ruin a company:

  1. I send them my name and the fact that I have Crohn’s disease in a contact form on their website.
  2. They receive it and by receiving it and storing it on their servers and reading it, they’re processing it. And it’s personally identifiable information (PII) and sensitive ones too, because it features health data.
  3. But do they fulfill the criteria for processing this sensitive data? Maybe? No?
  4. Immediately the overseeing body finds out (or I sue!) and they’re hit with a 20 million Euro fine. The company can’t possibly pay that, so poof - they’re gone.

Well fortunately, I can’t throw my data into a company like a frag grenade and neither can you.

First off, data you haven’t asked for and just receive randomly is imposed data. Seems like that is more commonly talked about in German data protection material because I can’t find much about it in English, but we know this as “aufgedrängte Daten”. This can happen if people send you more data than you asked for or need, or if you’re the wrong recipient - think you’re IT support and someone sends you a screenshot of their IT issue but the screenshot also accidentally entails confidential PII (personally identifiable information); or someone uses your contact form entering that data; or someone’s typo in an email address has your company receiving their private correspondence with PII accidentally.

It’s generally agreed upon that you aren’t violating anything by receiving them; obviously, it’s not your fault. You just have a duty to delete them. You’re not on the hook for this.

Next up, would the overseeing body really come down on you even if it was a violation?

They’d have to find out about it first. If you’re a dutiful company, you’ll follow Art. 33 GDPR and report any violations that occurred to the necessary authorities. Without that, it’s harder to find out. From what I’ve learned in my study materials, seminars and talking to our DPO at work, if you don’t report anything, that makes you extremely suspicious because most are reporting things consistently. Violations happen all the time. They are usually no big deal.

It makes sense: Punishing each infraction heavily would not be beneficial for the overseeing body because who would report themselves for draconian fines? They prefer going easier on companies (within their given leeway) because it’s preferable to find out about violations at all than for them to be kept secret in fear of fines. This is actually a bigger topic in German data protection material because our laws also have an understanding of preventing self-incrimination (“Selbstbezichtigung”) and it can partially conflict with the GDPR’s duty to demonstrate compliance (“Rechenschaftspflicht”) in Art. 5 II GDPR.

So what usually happens is advice, warnings, ordering a hold on processing this data or forbidding it altogether. Those are many steps before anything big happens. But what if it does? What about the fines? What if someone sues?

It’s easy to read Art. 83 IV, V GDPR and get the impression that anything between 10-20 million is the norm. That leaves out that it actually says “up to”, and it ignores that this is about violating any aspect of the GDPR, not just the aspect of mishandling or illegally using PII. That means it could also be a violation like not having a data protection officer, not taking enough technological and organizational measures to protect the data, without anything yet having occurred.

The authority needs to make sure the fines are “effective, proportionate and dissuasive”, emphasis on proportionate. It’s decided based on kind and severity of the infraction and more, see Art. 83 II a) - k). Of course, size of the operation and turnover are, in practice, somewhat considered. Even if you violate one of the more severe things, you can actually bring the fines down significantly if you are upfront, cooperative, transparent, show implemented measures to prevent this in the future and didn’t have a financial gain as well as no intent or negligence behind it, just to name a few things that are actively included in that article in writing. This again also shows why imposed data would be hard to fine; you were neither negligent nor intentional.

Plus, if you have multiple infractions, each of their fines don’t add up into a total. It says the total amount of the fine “shall not exceed the amount specified for the gravest infringement”. That effectively means you only pay the fine for the worst offense.

Just a sidenote, the 2% and 4% of annual turnover mentioned are for the big guys, because they exist for when the 10-20 million aren’t enough. It would be peanuts for Meta, after all. They choose whatever is higher and if 2% of your annual turnover is higher than the 10 mil, they might take that. But it’s nothing that is actively threatening smaller companies or lowering it for them either.

To see it in practice, there is this useful website tracking enforcement of GDPR fines. You’ll see, among other information, what was quoted as the violation and the amount of the fine. It varies greatly. The lowest fine recorded on that list is zero. If we consider that a mistake, typo, lie or whatever, the lowest before that is 28 Euro. Even Google Ireland Ltd. paid a 28 Euro fine in 2020 for violating Art. 12 and 15 GDPR.

So no, companies aren’t generally handling some sort of powder keg when getting your personal data. And if they’re afraid it is so, there is one good solution - having a proper data protection officer (which can also be hired externally) and getting legal advice from lawyers. It’s not impossible to comply and you aren’t immediately wiped from existence for a mistake.

Ironically, the CDU and SPD mentioned in their coalition paper that they want to reduce the amount of officers, delegates, reps… however you might translate ‘Beauftragte’… that are legally required for small and medium sized companies, and it’s not clear if data protection officers are affected too. Great! In times of ever increasing tech and AI, let’s free the 250 employee companies from the flimsy shackles of a mere advisor/consultant so they can save some money! … that they then might lose to lawyers and legal proceedings and fines. Just my kind of humor! Just like seeing how the SPD (not the FDP!) is campaigning for less jobs.

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Published 17 Apr, 2025

#2025 #data protection